Good to know
Dear business partners,
According to our general terms and conditions regarding our service flat rates, we provide 72 months maintenance (starting after manufacturing) and recovery of operational efficiency for our systems. We ensure the availability of spare parts during this period.
Unfortunately, spare parts for systems which have been manufactured more than 6 years ago, are no longer available.
We would therefore ask you to check if your system is within this 6 year period before you request a repair. Day and month of manufacturing are decisive for the beginning of the 6 year period.
Thank you very much in advance for your understanding. We are looking forward to continuing our good business relationship. For questions and any further information please do not hesitate to contact us.
Should the system not be repairable, we will be pleased to submit an offer for a repurchase on buying a new system. Please notice our sales promotion: “new for old”.
Your Dallmeier Service Team
Implementation of the EU directives
We would like to inform you about the EU guidelines RoHS (Restriction of the use of certain Hazardous Substances) and WEEE (Waste from Electrical and Electronic Equipment, which will be effective July 1st. 2006. This will enjure our partners in their planing and demonstarte our strategy in new and running developments.