Four Questions for... Christos Sgouros

Whether casino, stadium or perimeter area – Videotronic AG has been planning and realising high-quality AV and video surveillance systems throughout Switzerland since 1976. In this interview, Managing Director Christos Sgouros explains why the company relies on Dallmeier solutions – and the benefits they offer.

Your company plans and installs security technology for a wide range of customers. Could you give us a brief introduction? 
Videotronic AG has been a pioneer and leading provider of high-quality AV and video surveillance systems throughout Switzerland since 1976. As a trusted partner to specialist and installation companies in video surveillance, access control, and video door intercom systems, Videotronic is synonymous with innovation and forward-thinking.

We offer comprehensive services ranging from on-site inspections and planning to commissioning, maintenance, repair, support and training

You have been using Dallmeier technology for your customers for 25 years. What prompted you to collaborate with Dallmeier? 
We have relied on Dallmeier technology for over 25 years because its innovations, such as the Panomera®, have repeatedly impressed us, and it consistently delivers the highest quality “Made in Germany”. Dallmeier solutions are particularly indispensable in demanding areas such as the casino market due to their flexibility and reliability. Excellent support makes Dallmeier the ideal partner for us, enabling us to offer our customers future-proof, high-performance surveillance systems.

 Which Dallmeier products and solutions do you use in your projects and why? 
We work with a wide range of Dallmeier solutions. In the casino sector, we primarily use Hemisphere® VMS systems and the high-resolution RDF camera series to provide a comprehensive overview and sharp detail, as well as to prevent fraud. For smaller installations with high demands on quality and reliability, we use the Picoline series and compact recorders such as the VideoNetBox III. In the stadium and perimeter sector, Panomera® technology is unrivalled. The innovative strength and reliability of Dallmeier products are crucial for all projects.

Companies specializing in installations are increasingly suffering from staff shortages. In this context, the configuration and installation of the systems takes on particular importance from the installer's point of view. What is the situation with Dallmeier solutions? 
As a distributor, we are well aware of the shortage of staff at our customers’ sites. Dallmeier’s solutions are proving to be a decisive advantage here, as they significantly reduce the workload during configuration and installation. Thanks to intuitive software such as the Dallmeier Device Manager, as well as the well-thought-out hardware design of the entire camera product range, we save a lot of time on site.

The Dallmeier FAT (Factory Acceptance Test) enables us to test the systems comprehensively before delivery, significantly reducing the effort required for installation and commissioning on site. The high-quality “Made in Germany” products also lead to less rework and service calls, relieving our employees and helping us to complete projects efficiently and to our usual high standard despite limited resources.