Casino

Dallmeier has planned and realised the biggest real-time IP systems in casinos worldwide. Dallmeier Smart Casino Solutions combine the leading Panomera® mulitfocal sensor technology with recording and software modules to increase overall casino efficiency in a wide variety of applications – from gaming to surveillance to marketing optimisation and more.

In casinos, large areas have to be monitored to protect guests, employees and inventory. With the Panomera® W 360°, the latest model of Dallmeier’s patented multifocal sensor technology, casinos can cover much larger areas with less cameras and the same number of operators. Panomera® permanently deliver a complete recording of the entire scene with a defined minimum resolution density, even over very large surveillance areas. At the same time, Panomera® is also capable of zooming in on any detail of the entire scene in high resolution – both live and in the recording.

By intelligently combining video technology applications (e.g. people counting) with AI-based technologies and other analysis techniques, casinos can get access to a formerly hidden treasure of data. Gathering, analysing and understanding those data help plan their marketing activities based on demographics, behaviour and preferences of their visitors. For example, knowing what games to play on what time of the day / in which area of the floor not only improves floor utilization and revenue but also leads to a better customer experience and retention.

Other important areas and departments in casinos, such as hotel, parking, food and services benefit from the “Smart Casino Solutions” platform as well. Video analysis applications like automatic number plate recognition (ANPR) and traffic flow monitoring enable streamlined processes and a much better customer experience in these areas. 

In the retail and food & beverages sector in particular, there is great potential for optimisation through accurate data analysis: The portfolio of possibilities ranges from optimised personnel deployment and a precise understanding of peak times to better control of customer behaviour through precisely coordinated programmes and promotions.

The modular Hemisphere® software platform enables individually tailored solutions for a wide variety of casino management tasks. The core is the mature SeMSy® video management system (VMS), which was developed in the casino world and has been the “gold standard” for VMS in the casino environment for years.