Expert tip: Dallmeier Customer Support

Dallmeier has always been known for its high quality and minimal support requirements - a fact that is also frequently confirmed by our customers. But what should you do if the VMS goes on strike, or the camera goes black?

The easiest way: Use the Dallmeier ticket system
Once registered and logged in, Dallmeier customers submit their ticket via a user-friendly web interface. Dallmeier support staff thus have immediate access to all relevant data to quickly process the issue.

In the ticket system, users also have a complete overview of their ticket history, can view several tickets in one tab or see their colleagues' tickets – this is important, for example, when they are on sick leave or on holiday.

Alternatively, customers can also send an e-mail to the corresponding support e-mail address.

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